Frequently Asked Questions
Project design
According to the actual production environment and production requirements of customers, we can help you select equipment and design production process. We can customize the voltage according to your requirements. For example, 110v/220v/380v/415v, single phase, three phase.
Installation training
Normal machines are installed before delivery. So after receiving the machine, you can directly plug it in and use it, and we can also send you instructions and operation videos to teach you how to use it. Provide telephone guidance for equipment installation and commissioning; Or dispatch technicians to install and debug the machine.
Payment method
We accept various payment methods such as Alibaba Trade Guarantee,Western Union,wire transfer, e-check, credit card,cash, RMB, wechat,Alipay,MoneyGram, Local Government Investment Companies, etc.
One year warranty
Warranty period except for misoperation, any damage free repair. Engineers can also be sent overseas to repair machinery, but travel and accommodation costs should be paid by the buyer.
After-sales service
One year warranty,lifetime maintenance;24-houronlinetechnicalconsultingservice; In case of equipment problems,we will provide you with a proactive solution.